APA Olsen Pty Ltd was formed in August 1994 as a partnership between Paul Adams and Nick Olsen, who were both working for multinational forwarders at the time. Both Paul and Nick were disenchanted with the multinational's desire to achieve maximum turnover, at the cost of service to the customer. With this common philosophy as the basis, APA Olsen came into being on the 1st August 1994. Paul was instrumental in the early years of APA Olsen and in late 1996 left to concentrate on other business interests. Nick Olsen has owned and developed the business since that time.
As the business grew and developed so did the needs of our Customers. Our business was based on a desire to provide a quality service at competitive rates and we found that our Customer's freight forwarders were not providing that service. We undertook then to develop a quality freight forwarding service that was competitive in the market place. We selected our overseas agents carefully, and established relationships with companies that shared our business philosophy. Our range of services expanded from simply that of Customs Brokerage, to a full service freight forwarding and 3PL logistics service.
Over the last 5 years, starting with a response to the needs of our customers, we have developed a Third Party Logistics (3PL) warehouse service to meet growing demand.
We are located in Logistics Street in Keilor Park and our premises are approximately 22,000 square feet, comprising of office and warehouse areas. We have 7 full time staff including a Quarantine Accredited, Licenced Customs Broker and we are forecasting further growth by the end of 2013. We invest heavily in our staff with regular training and provide them with latest technology.
We don't manufacture a product or sell something tangible. We sell a service, and reliable, timely, information is the key to our business. We came into being because I couldn't provide the service I wanted to, and now I can, and do.